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Happy Autumn

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Known Issue With Chrome Mobile Browser and e-Transfers

We are aware of an incident which is impacting members using Chrome for their mobile browser and trying to receive an e-Transfer.

The issue occurs when you try to accept and e-Transfer from within the Chrome mobile browser and select “Launch App”. If you are using the newest version of Chrome, the “Launch App” button will not work. As a workaround you can use a different browser on your mobile device, switch to desktop, or select to "Receive transfer using Mobile Website".

We have a fix already prepared and it will be deployed on October 26th at 1 a.m. PT.

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