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Reopening our Branches

We've missed seeing you in our branches.

2020 has presented unprecedented challenges with the COVID-19 pandemic. On March 30, we made the difficult decision to transition our branches to an “appointment only” model in keeping with our core objectives of the health and wellbeing of our employees, and continuity of service to our members. Since March 30, our amazing branch and support teams have worked extremely hard to provide simple methods for members to conduct transactions. We sincerely appreciate our members’ patience, understanding, and willingness to adapt through this difficult time.

We’re delighted to begin welcoming members back into our branches beginning June 1 with reduced hours of 10AM to 2PM. Our 100 Mile House and Bella Coola Valley branches will be open Monday through Friday, and our Williams Lake branch will be open Monday through Saturday. Our reopening will be cautious, gradual, and focused on our core objectives of the health and wellbeing of our employees, and continuity of service to our members. With this in mind, several precautions will be taken to ensure our employees and members remain healthy and safe. More detail on those precautions is located here.

Lost Debit Card?

To report a lost or stolen debit card outside of normal branch hours call Everlink Card services at 1.888.277.1043

You may be required to leave a voicemail with your contact information and someone at Everlink Card services will contact you and cancel your card.
Please note you must provide your 16 digit card number to use this service.

Zero Liability Protection

You will not be liable for losses resulting from circumstances beyond your reasonable control when using Interac Debit, or Interac Flash cards, these include : technical errors, system problems or fraud.

Just ensure you,

  • protect your PIN,
  • report a lost card
  • check your bank statements regularly
  • and report any fraudulent activity right away.

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