Reopening our Branches

We've missed seeing you in our branches.

2020 has presented unprecedented challenges with the COVID-19 pandemic. On March 30, we made the difficult decision to transition our branches to an “appointment only” model in keeping with our core objectives of the health and wellbeing of our employees, and continuity of service to our members. Since March 30, our amazing branch and support teams have worked extremely hard to provide simple methods for members to conduct transactions. We sincerely appreciate our members’ patience, understanding, and willingness to adapt through this difficult time.

We’re delighted to begin welcoming members back into our branches beginning June 1 with reduced hours of 10AM to 2PM. Our 100 Mile House and Bella Coola Valley branches will be open Monday through Friday, and our Williams Lake branch will be open Monday through Saturday. Our reopening will be cautious, gradual, and focused on our core objectives of the health and wellbeing of our employees, and continuity of service to our members. With this in mind, several precautions will be taken to ensure our employees and members remain healthy and safe. More detail on those precautions is located here.

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