e-Statements

e-Statements are a secure, efficient, environmentally friendly alternative to paper statements that are available to all members of Williams Lake and District Credit Union.

Quicker Statement Access

Once monthly statements are generated, you can view your e-Statement immediately instead of waiting for your statement to be delivered in the mail.

Ease of Access and Availability

Unlimited access to your e-Statements is available 24/7 from any computer you are using. The seven most recent years of your e-Statements are automatically archived and stored under the "My Accounts" tab on the left-hand menu within Online Banking.

Added Security

Reduce your risk of identity theft and other mail-related frauds by opting out of receiving paper statements and switching to e-Statements.

Frequently Asked Questions

What are e-Statements?

e-Statements look just like your paper statements but are available to you online.

Is it safe to view my e-Statements online?

Williams Lake and District Credit Union e-Statements are located within your MemberDirect® Online Banking login access. Our online banking access meets all industry standard security requirements.

Do I have to pay for e-Statements?

No! e-Statements are a free product included with MemberDirect® Online Banking.

How do I stop receiving my paper statement?

To opt out of paper statements please visit your nearest Williams Lake and District Credit Union branch and speak to a Financial Service Representative.

What is Adobe Acrobat Reader, and where can I get it?

Adobe Acrobat Reader is a free program that is required to view your e-Statement. You can download Adobe Acrobat Reader at https://get.adobe.com/reader/.

If I opt out of paper statements how will I receive my quarterly newsletter?

Our newsletters are always available online! Click here to view our recent newsletters.

 

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